I have gone here since 2008, I normally see either Juiliana or Karen, but recently I went to Jess. Jess royally screwed up my hair, not only did I ask for trim and lost about 3 inches off my length but I was also given these awful short layers that I could do nothing about.
I went back 3 months later (last week) and was recommended to see their new stylist Jaime from New York, she sounded like she had experience, but boy was I wrong. I walked in asking for about an inch trim but I walked out with a haircut even worse than the one before. My length was uneven, my hair was now 3 inches shorter yet again and I had awful, awful layers that were about 3 inches long... I cried it looked so bad.
The workers are friendly but if you'd like a nice hair cut, especially just a trim- go elsewhere.
more