THEY HAVE NO CLUE HOW TO RUN A BUSINESS!!! NO INTEGRITY, NO PRIDE. I'M SO FRUSTRATED AT WGO!
I got married in August 2007 and still have no pictures to show for it. I call the office a couple of times a month and email them too but never have I heard a response. Rosario has repeatedly given me empty promises. Last time I spoke with her on the phone was late March 2010. My album was being held up because of some problems in their singapore office. now i'm just thinking that was all a fake story to cover their behinds.
I'm in the same boat as katie555, kac283, and grpsandiego... and like grpsandiego, i got married in los angeles when their office was here in ktown. they didn't even bother to tell me their office closed down. so when i submitted my video order, it was delayed because everything was coming out of the ny office.
thank god i got some cds (with files to make up to 8x10s) because at this point i feel so bad i haven't been able to give my parents and in-laws anything. i think i'll just go ahead and make a mini book and just hope and pray that i will get back my high-res files and $$ back.
i was entertaining the idea to go to ny and file a small claims court case against them but it's impossible to track the right address/phone number for these people!
I think I will submit ompaint to the NY State Attorney's office as nmerriweather77 suggest.
for the other folks who left comments, can we communicate off-site and help each other try to get in touch with the folks at wgo?
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