My sister in law bought a very expensive pair of jeans from Mosaic a few months ago. She was concerned about the quality of them and attempted to inquire about getting a replacement pair. The replacement or lack thereof (which they did not even ask for) is not even the concern here. The owner, Lisa, was very rude and condescending about the entire issue- on the phone and when my sister-in-law came in to the store. She told her she was ""Ridiculous"" for even trying to bring them back.
MissMe was very concerned and respectful and very customer service driven, which Mosaic had NO concern for.
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