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WORST SERVICE EVER!! - Review by citysearch c | Hall Volkswagen

Hall Volkswagen

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WORST SERVICE EVER!! 12/18/2010

It?s NOT Hall Good! I do not understand why anyone would want to do business with Hall Volkswagen/Mazda. Your service sucks. I would not recommend purchasing an automobile or using Hall Volkswagen/Mazda for any service or parts. I called this morning to simply get a quote on replacing my tires on my Mazda 6, and was put on hold several times for very long periods of time ( 10+ minutes without anyone retuning to the phone to at least say ?thank you for holding we will be right with you . . .?). I also had to call back several times after being disconnected. I spent about 45 minute to an hour on the phone to get a simple answer and never got my questions answered. I think it is funny that the LAST TIME I was on hold for 10+ minutes, I called another car dealer on another phone line and got my questions answered right away and made an appointment to get my tires taken care of. more
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