I have been taking my car to Lakewood Firestone since 1992. I can't remember an instant where I had an issue with the quality of work or the timeliness in the completion of work done. There may have been 1 or 2 in the whole time I have been going there, but I was never dissatisfied with the result. They have always done the right thing. They have always been friendly and respectful and any time I have been told that I needed major work done, I have had other places tell me the same thing. They have never told me that I needed something that I didn't. In fact, they have been more than helpful by telling me when they notice some deterioration and estimated about how much time / miles I have until it will start to become an issue. This has helped with budgetary and other planning needs.
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