Lakewood Firestone Tire Pros Complete Auto Service

I have brought my cars to Lakewood Firestone for 21 years, and have always had a positive experience. The owners and staff are trustworthy, professional, and reliable. The work is done quickly and with care, and at reasonable prices. We recently had an exhaust system problem on an 8 year old minivan, and were given the options of a new manufacturer replacement system for $900 in parts, or a $100 repair alternative that would accomplish the same result. We chose the cheaper option; the work was done that day, for about $150, including labor. \r \r George, Rich, and the staff are great folks - friendly, reliable, and trusted. We have been very pleased with their service, and will continue to bring our cars to them for service. more

I have been taking my car to Lakewood Firestone since 1992. I can't remember an instant where I had an issue with the quality of work or the timeliness in the completion of work done. There may have been 1 or 2 in the whole time I have been going there, but I was never dissatisfied with the result. They have always done the right thing. They have always been friendly and respectful and any time I have been told that I needed major work done, I have had other places tell me the same thing. They have never told me that I needed something that I didn't. In fact, they have been more than helpful by telling me when they notice some deterioration and estimated about how much time / miles I have until it will start to become an issue. This has helped with budgetary and other planning needs. more

Since moving to Lakewood, I have always had my car worked on at NTB on Detroit. The last time I was there, they told me I probably needed new front break pads and rotors soon. I decided to shop around for prices. I live only 2 blocks from Firestone in Lakewood and also had received a $30 off coupon in the mail, so I gave them a call. Their quote for front break pads and rotors, without tax, was the lowest, so I took the car in. more

I went in for an oil change, and these guys told me that I need $1200 of work on my car. I took it to a trusted mechanic that I have been working with for years, and he said only 1 minor repair was needed that cost around $100. I will not go back to this place. Do not go to this especially if you are a woman. more

I went to these guys because they were the closest place to my house. They told me I needed 4 new tires when 2 had just been replaced a week ago by a different place. Also said I needed 4 new rotors when my brake pads were barely squealing. When I told them that I didn't want them to do the work on my car after they gave me the estimate on the phone, they got upset and told me how I wasn't going to find it cheaper, but if I did it wouldn't be any bit of quality. When I picked up the car they were very rude to me. They also left a mess in my car with their black foot prints on my light carpet and grime marks on my steering wheel. I would never recommend them. Oh, and their prices are more expensive than what it costs at the dealer. Pros: In central Lakewood and seem nice when you first talk to them Cons: Overpriced, Poor Service, and Rude more

My parents frequently go to Firestone for all of their car repairs and also for any advice when they are in the market for a car. I myself have gone here when I destroyed the bearings in my wheels while being a general idiot. Not only were they timely, but they were also fair in price and made me feel very trusting of the work that was being done. highly recommended to anyone who wants to avoid the worry of getting ripped off in some kind of automotive scam. more

My mother has used this store to purchase tires and get them rotated and cared for over many years. She is always treated like an important customer which is important to senior citizens. more