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Horrible Customer Service! - Review by citysearch c | Bridals By D

Bridals By D

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Horrible Customer Service! 12/29/2010

Found a dress that I loved here... but Elaine was so rude and condescending that I chose not to give Bridals by 'D' my business. I should not have to be talked down to while shopping for one of the biggest days of my life. I had to go to the designer to find a photo of the dress just to show my out-of-town maid of honor and bridesmaids. When I called to ask what the style number was I was told that ""You tried the dress on, you know what it looks like. You should be able to find it."" I understand not being able to take photos unless you're purchasing it. But to be so rude over a style number. I found the dress and showed it to my bridesmaids who all liked it. Unfortunately, no other store in the area carries that line. Ending up finding a dress I liked ten times more at Blissett's in Medina. The staff there are so fun and were really helpful!! No rudeness there! :) more
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