This customer brought his car on 9/30/10 for a state inspection. It failed for an unsafe tire and a bulb. On 11/18/10 he showed up with no appointment expecting to have his car reinspected. I explained to him that we were very busy and didn't know that we would get to his car but he could leave it and I would see what we could do. Because of our heavy work load it doesn't get done.I tell him to make and appointment he picks up his car a couple of hours and leaves.
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