I DIDN'T receive my salad until another customer order a caesar salad. Sandwiches after sandwiches were being made and sent out. Customers after customers who order after me were getting their lunch because they got a sandwich and NOT a salad.
If a lady didn't order a small salad, how long would I have to wait for my salad? I just think that it is stupid that I had to wait until another customer order salad before they made my salad. I waited for about 20 or so minutes for my salad.
When I wrote to complain, this is what I got back.
""I am so sorry to hear about your negative experience at the caf? this morning! It our goal to have the very best customer service possible for all of our patrons!
Please visit our store again for a complimentary lunch! Feel free to call me with any questions or concerns!""
They didn't even read my complaint. Excuse me but I wasn't there in the morning. Must have been an email they copy and paste for all the complaints they get. Looks like they don't care about their customers...
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