They do a good job cleaning. The carpets dry quickly. We have had a few different technicians come out over the past two years and we have been happy with all of them. JC's has the best spot treatment that I have ever purchased and if you buy several bottles it is discounted. It works wonders on pet stains. I had one issue with a staff person in the spring, but it seems to have been an isolated incident. I purchased a gift certificate for my sister last week for Christmas and someone from JC's actually drove it out to my house. I can't say anything bad.
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