As a professional business, we at Blu Salon never comment on the reviews or opinions expressed by members of the online community whether they be good, bad or indifferent. However, we feel that this recent off-base portrayal of our establishment deserves a response.
Since November 2000, Blu Salon has always been proud of celebrating an attitude-free enviornment where people from all walks of life are welcome to escape from their everyday for a moment of bliss, beauty and tranquility. We accept people of all cultures, races, gender and sexual orientations as clients and employees. When our front desk staff performs an initial phone consultation and a potential guest tells us that they have fine, limp hair or damaged over-processed hair or ethnic, wavy hair, it is our responsibility to find the stylist best suited to meet their individual beauty needs.
To address the concerns listed in the above review, we are aware of the client who was not satisfied with her initial bridal hair and makeup trial. We invited the future bride to come back and have another hair and makeup appointment on the house to address any concerns she was having about the first trial run. She decided to decline our offer and seek other alternatives for her special day. We wished her the best of luck for her wedding and told her that we were here for her if she changed her mind.
Again though, that's not what this is about. This is a response to the claims that Blu Salon fosters a hostile and prejudiced enviornment for its guests. That is simply not true. We service a diverse range of women and men in the community and it is our job to make everyone feel like a VIP from the time that they enter our doors until they leave the salon.
We have always believed in an inclusive nature for everyone that has visited Blu and that is why this review has truly surprised us. Blu Salon would request that anyone who has any inkling of doubt about the character of our business to call our management team at 201-941-5400.
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