We bought a loveseat/chair from Belfort on Labor Day weekend 2010 along with an extra pillow in another fabric. We were told that they would both be in 3-4 weeks (stated on the receipt). However we did not receive them until almost 2 months later!! We had to keep calling for updates, we were NEVER once called by Belfort except the night before delivery - which was horrible also! The delivery people scraped our stairwell and almost broke our hanging lamp getting the chair upstairs. We had requested to be called when the extra pillow came in so we knew when to expect the package. We were not called, the pillow was poorly wrapped in CLEAR plastic - No box or anything, and was left on our front steps by UPS on Oct 30. If we had left town a day early, the pillow would have sat out all weekend for the trick or treaters to pick up. I called on Oct 30th and spoke to someone who did not seem concerned and had me leave a voicemail for someone in the shipping department, which I did. Thi
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