After bad experiences at other vets, LAH was my 4th attempt to finding excellent care for my dog. My dog is very shy and it takes time for her to warm up to people. LAH has always made time for my dog on short notice. Dr Neligon is absolutely wonderful whom we always to see. Only if Dr N is unavailable on short notice do we see another doctor. But I have discovered that she does check in on her "patient." I've been to more expensive vets, I'm been to less expensive. I prefer LAH for their compassion and understanding towards not only my dog, but to me when I call all upset. We walk in, they know my dogs name. We have always received excellent care, but then I'm very proactive in letting the know my expectations, as well as listening and learning from them. I had one bad experience with one doctor who is no longer there. I refused to see her from that point on. Problem solved.
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