When Dr. Dunning and Dr. Matthews worked at Banfield, we had the BEST experience. Since they both have left and their corporate people have taken over, this place has gone downhill. We used to love bringing our pets to Banfield, but now it just seems like a burden. With the exception of the few original nurses and receptionists who still work there and still treat us like people and not "clients", we have been unsatisfied with the other service. In the past 2 months we have seen a different doctor at each visit, some who have never worked at that particular clinic before. There appears to be no stability at all. The employees are burnt out- it's obvious. I feel bad for those who have been faithful to the company and are being treated like crap since their corporate has come in. I know some of them have already left, but hopefully the other great ones will be able to "escape" soon enough. It's pretty sad that I have to put it that way, but it's the truth.
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