Tim O’Grady is the reason we purchased the Highlander through Toyota of Plano. He did an excellent job sharing the features of the vehicle and making my wife feel comfortable. It came down to 3 vehicles and he helped answer all our questions. I received excellent customer service. I work in the customer service business and I was extremely impressed by the quality of service. I have always heard good things about Toyota and this dealership far exceeded my expectations.
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