My fiance, mother, and I were trying to attend a movie at the Pallidum Theater in High Point when Steve Sherwood told me to not bring in my cup of coffee inside the theater, I said fine put my cup on the ground near is his feet and he instantly said I need to leave and that I was banned from the theather. I walked over to the counter to get a soda and he furthered the matter and said that if I didn't leave he was calling the cops. So I said fine call them and I left. On my way out I told him how I felt about his customer service skills and he then banned my mother and fiance as I left. I am a soldier in the military and I have never been treated so horrific over a 50 cent cup of coffee. I will never set foot at that movie theater until they remove Steve Sherwood from his position. His lack of customer service skills really need attention from his upper managment.
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