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Does not honor labor and customer satisfaction agreement - Review by citysearch c | Bobby & Steve's Auto World - France Avenue

Bobby & Steve's Auto World - France Avenue

Claim

Does not honor labor and customer satisfaction agreement 11/1/2010

Brought in my car for tire rotation a couple weeks' ago. When it came time to put on our winter tires it was determined Bobby & Steve's over torqued the bolts. We had to spend in excess of $250 to have the bolts drilled out by a different shop. When presented with information, Bobby & Steve's would not take responsibility for their error or offer to pay for damage to our vehicle. I would not trust them with my vehicle or to follow up on their labor guarantee more
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