I live in Colorado and have a son in Utah County who wanted a piano. I bought one for him from a neighbor of his - lived about 7 houses down. My daughter recommended thresher Movers because she had used them twice and was impressed with them. She called and they asked how many stairs in both houses and we told them about how many we thought as it was going to be $3/step. The estimate was quoted to be around $135 for the move. Then we were to mention the web discount (which only says that it's 10% off a local move and it doesn't say you have to mention the website ad - my daughter-in-law forgot to say something). We scheduled the move. I asked my son to pay and I would reimburse the expense. I am widowed and not rich - living off SS and a small retirement fund. I feel music is important and so I felt this was a good investment for them. My son called to tell me they had charged almost $400 for the move and he was mad! Apparently corners are $25 - $150 depending. They said there were 3 corners that amounted to a total of $200. I only know of 2 and didn't find where the 3rd one was. I called and told him that the estimate was 3 times higher than quoted and he said there were corners. We told him that he didn't ask how many corners when we asked for the estimate and he said he had been in the business for 10 years and that was a quiestion he always asked. Well he didn't in this case and if we had known it was going to be this expensive, I wouldn't have hired them. He didn't even offer to give the 10% discount. I am really upset with all this and would never recommend him to anyone - without extreme caution.
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