Eli's Fresh Pond Mobil did a superior, speedy ""pit stop quality"" job fixing my car. I really don't think that his business would have expanded to the extent that is had by ""ripping people off."" The harsh reality is that I brought my used 1997 Honda in with 104,000 miles on it and with a very loud rusted out muffler system that needed immediate repair. And, I am not surprised that with the vast number of miles on the car, that my car had other repair issues with the number of miles on my car. Eli and his crew found ""a host of other problems"" that needed repairs and I gave him the ""green light"" to go forward.
After the job was completed my exhaust system was fixed! (I could have a conversation in my car). My bushings, struts and shocks were replaced! (I had a more than noticeably smoother ride). My leaking rusted out oil pan reservoir was replaced. (Had I not replaced it, my engine could have seized and I might have had major timing belt issues in the future). All these issues were honestly explained prior to the repairs.
The great part is that my car was finally repaired at a reasonable and competitive rate. Although I am no expert on cars (as most Yelp reviewers), it does not take a rocket scientist to realize the ""harsh reality"" of car repairs. I know that to most of the Yelp reviewers that it is a painful reality to spend money on their cars.
My suggestion to Eli as a business owner is to turn away customers that ""believe"" that they are going to have any unnecessary repairs. Or, tell them to buy a new car.
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