Stopped coming here over a year ago due to them consistently shrinking my clothing. After a year at another place that kept cracking the buttons on my dress shirts, I came back to Harvard Cleaners. Why did I come back, especially after my initial time with them? I guess I am for second chances. I really give most places the benefit of the doubt, before giving them a negative review. Also, the place is only a block away, so I kind of had to give it another shot, just for convenience-sake. MASSIVE MISTAKE! One of the first shirts I brought was brand new and had not been worn (I like to get one cleaning before wearing any new shirts). It came back with an pen ink mark down the collar. They gave me a hard time at first, but agreed to clean it again for no extra charge. It came back normal the second time, so I let it be. This occurred several months ago. However, I recently brought two shirts for cleaning, and they both came back with what looked like rust stains on them. The woman who owns the place with her husband berated and told me that they would not clean my clothes again and to take the $4 ($2/shirt) and leave. I refused to take the money, and told them I had not intended to return anyhow. I immediately went to another dry cleaner who said that they would not be able to clean the shirts, because THEY WERE BEYOND REPAIR! The new dry cleaner even pointed out that it could not have been sweat stains because they were on the outside of the wrist cuffs, but not the inside. DO NOT GO TO HARVARD CLEANERS!!! Dishonest and rude.
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