Lithia Ford of Boise was the worst and most offensive car dealership my husband and I have ever experienced in purchasing a new vehicle. By offensive, I mean obnoxious, abrasive and rude. Lithia had the 2011 Ford we wanted but after 60 minutes of high pressure sleazy sales tactics like scribbling numbers down so you couldn?t make sense of them to telling us what a piece of crap our two year old trade-in was we had enough and just wanted to leave. Upon leaving we were asked to come back inside by our initial salesperson, Justin, who was knowledgeable and very polite in showing us the vehicle. Instead of thanking us for coming in and considering the vehicle it turned into another sales manager behind the desk offering us an additional $1500 for our trade-in. When I told him we just wanted to go home and think about it and would come back the next day his face turned red in anger and he said ?DON?T BOTHER?. I replied ?you act like I?ve insulted you? (by not accepting his offer), he replied yes he was insulted and repeated ?DON?T BOTHER? coming back tomorrow. When a dealership has to rely on high pressure sleazy sales tactics that directive comes from upper management and speaks for the entire company. We will never go to a Lithia dealership again.
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