I went to Jon's Bridal a bit worried, having read several negative reviews about various employees and the state of the dresses. However, those worries proved to be unfounded. It could be that my size (4) isn't as common as some of the others, but none of the 20 or so dresses I tried on were at all dirty or beat up...in fact, I didn't notice any signs they'd ever been tried on before (make-up, etc)! One of the most vilified consultants (Gigi) also happened to be the one to help me. While I will say that she has very strong opinions about what dresses she likes, this doesn't make her completely unflexible in allowing you to try on dresses she doesn't recommend (though, to be frank, her opinions about the dresses were usually right). In fact, the dress that turned out to be ""the one"" would have be completely overlooked by my mother and me, had it not been for her. However, if you are soft spoken and unwilling to speak up about what you like, she may not be the best consultant for you. I can't speak to their flexibility or professionalism towards brides on a budget, as I took my dress elswhere to be altered and didn't have a price cap when it came to buying my dress, but Gigi brought me dresses ranging from $300 to several thousand and didn't seem at all upset when I fell in love with one for $1,800...so I can't see them treating a bride with a budget poorly, when she was openly offering me less expensive dresses.
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