Been shopping for health insurance for my wife and me but with the underwriting process possibly making all my comparisons a waste of time, decided to look for a broker. Jim's internet reviews were pretty good so I called. He gave me plenty of time to explain what I was looking for and what my concerns were. I appreciate all of the very detailed info he provided including insights on the underwriting process, benefits of HSA accounts, and the Texas high risk insurance pool- we spent about 1.5hrs on the phone. It's pretty cool that he would be helping us fill out the application online by talking with us over the phone (vs. having to travel to his office). He committed to crunching the data and doing an underwriting pre-screen within two days and met that by calling back the following afternoon. Note: both phone conversations with Jim were the kind you?d have with a knowledgeable person who you were seeking advice/ help from- not the kind you?d have with someone trying to constantly force their sales pitch.
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