Dear Mr. Bauer
I recently purchased granite and jewel stones from your store. I worked with Nancy Serwatka and felt I should write you to compliment you in having such a dedicated and wonderful associate.
Nancy was extremely helpful in the selection of the jewel stones which I was matching to existing granite and she came to my home on her day off to measure for the backsplash I was getting ready to install. When the jewel stones did not come in as originally scheduled she personally went to the distributor picked them up so there would not be a delay in my tile installers scheduled installation.
I think Nancy went the extra mile to help make my purchase a pleasant one and she provided exceptional customer service that helps gives companies a great reputation.
Sincerely,
Apryl Eggleston
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