We had to make an emergency call to a plumber Nov. 3 after our upstairs toilet overflowed, sending water pouring all over the bathroom floor, as well as through the light sockets in our downstairs bathroom underneath it... We opted on Roto-Rooter after a bad experience with a rival plumber in the area. A plumber, Marc, arrived quickly -- especially considering that the call was made at night. Within an hour, our problem was resolved and he was on his way. The toilet was working fine and the flooding was stopped. The toilet stopped flushing the next morning after multiple uses, possibly after being over-stuffed by one of our kids, but we phoned Roto-Rooter again and another plumber quickly came out and fixed that issue. Unlike other plumbers who would have charged us again, Roto-Rooter stood behind its work and the six month guarantee it promised, and charged us no additional fee. The work was also reasonably priced.
more