I just had my first visit with Norman and loved it. I didn't go in expecting to leave as a super model nor did I expect him to make MY mess a red carpet wonder. I knew what I wanted, told him, and trusted him to fix my problem...and he did. It's HAIR! Not a life altering experience....at least it shouldn't be. If you are THAT concerned about yourself and how beautiful you are - maybe you SHOULD go somewhere that is a cookie cutter shop. You can get someone to jack up your hair all day long there and not tell you what you NEED to hear for healthy hair AND know what they're talking about. Having been a business owner before, you MUST do what's best for your business. If someone's personality doesn't fit the mold of YOUR business, then why waste the time in trying to change that person. You've actually done them a favor by not wasting their time either! Sounds like a whiny little girl to me - and I mean the friend that posted the comments....get over yourself.
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