My dental hygienist is very serious about her job and work and I think does a good job. However, she adds services without telling me how much they are. I was surprised when I checked out to see I was charged $25 for something that I assumed was included with the cleaning (total cost was $210!). The woman checking out didn't greet me at all, she just looked at me until I said my name and then when I said I was not happy about being charged the $25, she just kind of shrugged. Didn't offer to do anything about it.
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