I purchased my first MB from them in 2004. Kim Fredlund as been my Service Advisor since the beginning and she is AMAZING. I own two MBs and Kim takes care of them both.She knows how demanding my schedule is and always works to get me in and out as fast as possible. Kim has gone above and beyond the call of duty for me many times. She is very professional and knowledgeable. Kim takes time to make sure my wife and I understand what needs to be done to our cars and why. She is also patient when we sometimes need to have things explained more than once or need a night to sleep on a decision. She does all this plus always leaves me with a big smile on my face. Did I mention she is AMAZING.
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