The vet tech seemed very inexperienced and made my dog nervous - my dog has never before needed to be muzzled during a veterinary visit. I had to wait an unreasonably long period of time in the examining room before the vet (not Duprey Enrique) came in. I felt fleeced when I left. Even though my visit was for routine care, neither the vet tech nor the vet made any attempt to explain treatment options/procedures or prices in advance or even ask for permission before administering treatment (e.g., the one size fits all 'puppy package' includes tests/procedures that my dog didn't need; I was charged for services not rendered). I have lived with pets most of my life and therefore am not an inexperienced pet owner. I was talked down to as if because 'they' are the experts, I should just go along with whatever they recommend (including buying food and meds from them when such products are available elsewhere at a much cheaper price). Bottom line is that there are many, many choices of v
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