Associates were friendly just love the shuttle service at Colonial Toyota offered and provided while my Toyota was being serviced! I am also involved with customer service so I know what it feels like. Its best to put excellent front line people because those are the first people you meet when you enter . I had a very long wait because of the recall service that was being performed on my vehicle. So I just relaxed in the waiting area and watched TV. Toyota staff made sure I was comfortable and also made sure I had all the refreshments that I needed.
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