I bought a new queen size bed from Star Furniture. It showed up damaged. I was given the runaround on getting it replaced, and I had to basically scream at a manager to get them to send me a 2nd one. It too showed up with damage. No one seemed to care about my complaints. I wanted my money back. They refused. I finally called Visa, refused the charge (i.e. did a chargeback on my credit card), and fought with Star via Mastercard. It took four months but I got my money back. DO NOT EVER BUY FROM STAR. THEY ARE DISHONEST AND DON'T CARE IF THEY DAMAGE YOUR FURNITURE.
more