Bruce is a very talented photographer. Unfortunately, even though I love high-quality photos, I felt so uncomfortable interacting with him that I got a refund on a LivingSocial portrait deal where I could have had 80% off his services.
I have worked with a few other outstanding photographers in Seattle and they all have their own personality quirks, well, they're successful and creative artists so that's to be expected. However, I will not deal with being condescended to and made to feel as though I am an annoyance for asking a couple of questions about possible locations for the photo shoot. I talked with Bruce for exactly three minutes. Apparently this was far too long for him to talk to a brand new, inquiring customer, because he took my name and number and said ""I will call you back tomorrow."" This in and of itself wasn't so bad, but after I gave him my name and number, he said, ""Living Social,"" in a tone of voice as though he had a fly in his expensive dinner. ""I will TRY to call you back tomorrow."" I was so shocked at his snobbishness (He had initially been pleasant) that I only said ""Okay."" He did NOT call me back. When I called back the next afternoon, I got voicemail... and I never got a return call.
I understand that he would have been taking a pay cut from his normal rates, but it was his choice to list his business on LivingSocial. Why did he list on LivingSocial if he is so irritated about working with customers who found his business that way?
I am the sort of person who gives about 95% of businesses and products a high rating, and I almost never ask for a refund on anything. I think I have asked for a refund three times in my entire life, and I am in my early thirties.
I was very sorry I purchased the LivingSocial deal to work with Bruce. I would never use his business again.
Unless you are extremely wealthy and also famous, in which case Bruce would probably treat you well, I suggest you don't use his business either.
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