I am tremendously impressed by Mike Mason and apprentice Shawn of Bill Howe Plumbing. Scheduling a same day service call was a breeze — thanks to a wonderfully helpful scheduler — and Mike and Shawn came — right on time — to a job at my mom's house in Del Cerro. Their work matched the estimate, they were kind enough to provide a senior citizen's discount to my mom, they completed the work with dispatch and they were generous enough to spend time educating us about an area drain problem we've had for a decade. Mike's smarts, experience and efficiency, and the warmth of both Mike and Shawn ensure that all of our future work will be done by Bill Howe, hopefully by Mike and Shawn. In fact, Mike was so informative about the area drain problem that we've just requested that he return to the house today to undertake the drain clearing we've put off all these years. Both Mike and Shawn mentioned how happy they are to work for a family-owned company, which was exactly why we called Bill Howe in the first place. These guys rock and they contribute to the good name of the company in the community. Never again will I be leery of calling a plumber and although I'm confident that all Bill Howe's folks are great, I'll always request Mike and Shawn.
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