I had to rate with the star code and did not have the option to leave it blank. The food is good, but when humiliated and treated poorly, it does't matter how good the food is, people will not go. I took my brother, with my children, here to have him experience Pho. I've been a couple of different times because I enjoy their food, but when I purchased vouchers from a restaurant website for Kim Long, wanting to eat there more with a discounted price, I was treated unkindly and simply unwanted. When using my purchased, same as cash voucher, the owner Beverly would explain how she was loosing money and needed to pay the rent and cooks. She was extremely reluctant in taking these, which is crazy! My husband and his business partners had similar experiences. This last time was very uncomfortable. While I was eating, this same owner came up behind me and took the Lord's name in vain repeatedly about my 11 month old twins' mess they were making on her tile floor. I was very well aware of this, after all, they are children. I felt I was keeping the area as clean as possible. We had a waitress take our order and bring the food, but that was all. I had my glass of water spill on my lap when she brought the food and I needed napkins that weren't brought. There was water everywhere. The owner Beverly said that the waitress didn't want to serve our table any longer and quit! I really don't believe this. My children were very well behaved and I cleaned up our own dishes and messy floor when finished. I've never had these issues before at a restaurant and we go out to eat more than 3 times a week.
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