Jim's Famous BBQ…hmm, where shall we start? Once upon a Time, about 19 years ago, someone had great energy and ambition. He had a talent for making great-tasting food and at some point and time, said: I'm gonna open up my own Restaurant! I'm gonna call it ""Jim's Famous BBQ"", because I make some really good BBQ…and other stuff too!
Then several years later, someone lost that energy and ambition… someone got tired and stopped caring about that restaurant. Someone let the place get dirty and didn't care about the quality of service anymore. As a result, business dropped off…there were lots of empty tables at Lunch and Dinner time!
Sorry, but I had to start this out as a Story. My Wife, Daughter and I drove to Chapel Hill yesterday to pick up my Son who is attending UNC, and take him out to dinner. We had not been to Jim' Famous BBQ before. I had found out about after checking Restaurant,com for coupons to establishments in that area.
I checked the reviews before purchasing the coupon, and they were mixed. But a lot of them alluded to good food, but terrible service. …BAM !!! hit it on the nose people!
We arrived at about 6:15 pm. There were only about 5 other tables with people, so I thought service should be relatively quick…right? Nope! It was right at 20 minutes before we were served our beverages by Greg, our waiter. Then the first frightful event: Greg who weighed in at about 350lbs?..and no offense, since I myself am overweight. But Greg was sweatin'…and I mean sweatin'!
When he came to take our food order, he leaned with both hands on our table, out of breath, and his sweat was dripping onto our table…kind of grossed us out to say the least. We pretty much were ready to leave at that point! But we were really hungry, and decided to buck up and deal with it!
OK, so another 25-30 and our food started to come out. Out of four orders, none of them were even close to being right. (Would take way too much space to elaborate here). But after three attempts, I finally asked Greg WTF was going on??? He said the Cook had lost our food ticket. ???? and I'm wondering…OK, then why did you not come out and ask us what we ordered ??? Cus' Greg kept bringing out food that was not ours (or anyone else's)… 3 times!
Needless to say, once we got close, we just ate and were ready to get. I paid by my Debit card, which Greg failed to return to me after running the charge. And we were so pissed by that time, that I did not notice!
So today, I got to drive 70 miles round-trip to retrieve my card! But you know…the really sad thing is that this could be a Really Great Restaurant! But they just don't care anymore! So…just let them die off in Peace. Maybe someone with a great amount of energy and talent will open another Famous BBQ joint.
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