We had booked our dog into this kennel while we were traveling 12 days. When I arrived to drop the dog off, during their drop-off hours, no one was there. I tried calling them on my cell phone but no one answered. Luckily we were able to find another kennel (that very day) and they had space for our dog. We have never used Shamrock again and they never called to explain why no one was there for us to drop our dog off. This was 3 or 4 years ago, but seeing the other negative reviewe reminded me of our own bad experience.
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