All the bad reviews are true.
I will just state 2 major problems I had with them.
1 - I HAD a storage room that they provided free of charge. It was in the basement of the the apartment complex. I should have known why it was free. It flooded down there multiple times. The first time it flooded I decided to take on the cost of damages. I learned and bought shelving units and put everything up. The next time it flooded everything was fine in my storage unit. A month or so after that happened I walked down to get something out of storage and noticed all the doors were taken off and everything was missing. I called S&S and they told me that the landlord was gone for the week and would all me. They told me they gave us notice of the removal, but I never received it. Luckily the guy was halfway smart and kept some of my stuff he thought was valuable. To me everything in there was valuable since it would have been out of harms way. Lucky for him he saved the most expensive pieces otherwise he would have been getting a law suit.
2 - I moved out 2 months ago and just received my security deposit back on my 1 room apartment. He deducted $165 for carpet cleaning. There are two things wrong with this. A - there were no stains in the carpet and I even went through and vacuumed before turning in my keys. B - I just got a quote from Stanley Steemers which is arguably a more expensive company to go with and it was $99 for the cleaning. C - Just for good measure I'm adding a third. You can not legally deduct money for regular wear and tear. For this I will be filing a lawsuit.
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