Wish I could give 0 stars. This company is unkind, no customer service orientation at all, it is about how much money can they make. Had to have a bike towed off the Alpine Loop. Would not respond to phone calls to pick it up on a weekend but charged $75 daily storage fee on top of an exorbitant tow rate. Are you kidding? $75 storage for a motorcycle? How convenient. Then, would not stay a little late so I could pick it up after work AND added 5% to charge a credit card over the phone ""because the credit card company will charge him the same thing"". BS!! He is taking advantage because he is in control. What is worse, if the tow is ordered by law enforcement, he can charge anything and does not have disclose his pricing so he can gouge the customer AFTER the fact, and he remains firmly in control making $75 more every day he keeps that control. Completely disreputable, without scruples or a conscience, a TOTAL RACKET!!! NEVER USE THIS BUSINESS!!!!
more