I recently moved to this area (McKinney, TX) and needed an a/c company to look at my a/c system as i felt it was not cooling properly. Because i did not know anyone that well who can recommend someone, i did an Internet search and came across this 5 star company. Can't go wrong there can i? Yes i can and yes i was.They added freon after they said that was the problem due to it being short of freon. Soon after adding the freon, they went on there way and i did not feel a difference in the temperature at all, but i gave it a while anyway. Well eventually, adding freon to the system made no difference and if anything it made it worse. I called them back and they added more freon (was not cheap) and went on there way again. Needless to say i had no confidence, so i pretty much expected the same result, and it was, still not cooling properly. I went back to my realtor (Jack Williams with Keller) and told him about my experiences with A #1 air and asked him if he knew of anyone. He gave me a phone # of someone he uses and i promptly called them out. This guy called Paul from DMS came out and found the problem within 10 minuets of being here. Now he was not able to repair it straight away as it needed a special part, but he was back the next day and carried out the repair. I was very happy indeed and will recommend them to anyone. Oh and just one more thing, Paul from DMS reclaimed 4 pounds of freon after the repair he made because it was overcharged with freon. I just want to add that the guy from A #1 air was a pleasant lad, but he just clearly lacked knowledge.
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