The technician was supposed to be at my house between 9-11 a.m. They finally showed up at 12:15, asked for duct tape to tape their equipment before even starting, did a rush job, left my carpets SOPPING wet, and dumped all the dirty water and debris on my driveway. We had to call them back out to vacuum the excess water out. They were supposed to deodorize the carpets since we have pets and now it smells and looks even worse to me. They didn't get spots out where dogs frequently lay (even though my walmart spot cleaner could). I have my carpets cleaned 1-2x a year professionally and they just didn't get the job done. Very disappointed! (the only positive thing was that the technicians that came out were very nice).
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