So my brand new dryer ( I ran 2 loads of clothes through it) is not working.. I call Maytag Monday and they arrange for Midwest to come out to take care of my problem... but they can't be there til friday between 12-5. Best we can do they say. I begrudgingly accept..and my parents who live next door will be home so they will meet the guy.
Dad calls me at 3pm. Well the guy isn't here yet, he says. I ask if they called Midwest.. no they haven't. So I look up the number and call.
The answer I get is oh well we tried to call your home number and when you didn't answer, we didn't come. BUT we can get someone out NEXT THURSDAY AFTERNOON. REALLY? THAT'S how you do business? Now I have to go 2 weeks without being able to use my brand new washer and dryer?
I am very displeased with this company and Maytag will be getting an ear full from me too.
more