My wife, I and my daughter have been going to HSE. The straw that finally broke our back was when my wife who was very ill, went in on a Saturday with an appointment time of 10:30. They opened at 9 am but she had waited over a hour to see the doctor. They were that behind after only being opened for 1 1/2. She had ask Keisha the nurse how much longer as and got a very un-concerning response and the door shut back in her face. My wife got up to leave and got ""lip"" from Keisha so she just walked out. She went back to ask for her records. she filled out the form and they said they would have to get the doctor's approval for your own records. My wife said she would pay the $25 when they had them ready. She was very ill and never got seen by the doctor and ended up going into the hospital 2 days later. Then yesterday she gets a letter stating they were ""Dismissing"" her as a patient. No concern from Dr. Perossa on her health nor any of her records were ever released. My daughter had gone there, and of course there is always a long wait and then was given a prescription that later her RA doctor told her it could have been deadly to her. My experiences have been always a long wait and they did not get blood work correct that Dr. Persossa had ordered.
The staff is very rude and non-concerning of the patients. When you sign in. they tell you to go sit down and then call you back up to the same window to collect your co-pay, then you wait to be called back and then wait forever to see the doctor.
You don't have to take my word on it but if you do go, I won't say ""I told you so"" !!! That is if you make out alive or without much higher blood pressure.
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