We have been to India House several times in the past. The service was never outstanding but the food made it worthwhile. However, after last nights dinner, we will not go back.
We made a reservation and called to push it later and they told us it was no problem. We arrived and were seated upstairs. After a few minutes the server took our drink order. A while later we were able to order (we were never brought the flatbreads). We were still waiting for our food and ordered a second round of drinks. The food finally arrived...but only half of it. No Nan...if you like Indian food then you know...the Nan is a big deal! I asked two people about it. After we were done eating our now cold food waiting for the Nan, the hostess finally brought us a basket with a piece of whole wheat and a piece of garlic Nan- we ordered plain. They obviously just grabbed some from the kitchen or (gross) leftover. Our second round of drinks didn't arrive until after we were done eating.
They did take $15 off our check but that was small consolation. It was a Friday night and not very busy. Cannot understand how a downtown restaurant could be run so poorly on a weekend night.
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