Often businesses 'open their door' because they have 'location' and expect customers to just come in because of the location, with no regard to quality of product, or customer service. UNfortunately Le Pain has fallen into a rut and is no longer providing the best quality product, and certainly is pricing themselves out of the market. I hear this from lots of folks. For the quality it is NOT worth the price. One key thing to having a Cafe` in West Hollywood is to have FREE WiFi, high quality product, and exemplary customer service, especially if you have the chutzpa to charge high prices in this economy!
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