Awful. I've been to beauty schools to be a hair model and have gotten better results than at Edwards. Donna is very sweet and affectionate but must have gotten side-tracked because she just could not get the color to look... normal! She doesn't know how to do a balayage and instead made it look like I had two inch roots AFTER she was done with my hair. What to do? Fix me up before I leave by adding... brown. Twice. After three rounds of color, I still had weird lines in my hair and so she did the unthinkable- she started cutting to fix the color. The flawed color was worse on one side so she started cutting there to ""thin it out"". Of course, this was at the top of my head, near the roots where she was doing this, so my HEAD looks lopsided in addition to the color being uneven. She loaded my hair with products before I left, gave me a hug and free product, but honestly my hair was really nice and long before I went in to Edwards and totally screwed up ever since.
I called to complain but given the degree of complete departure from a professional service (I've died my OWN hair dozens of times even I can do better) I'm terrified of going back there.
$260 and my cuteness down the drain.
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