Do not be fooled at first (1 year) Rosen was on top of everything, after that they descended to at best mediocrity.
They seem not to know Illinois Condo Act very well.
This review talks about two employees not the entire orginization.
They are hostile to almost all inquiries. Their billing information is at best not well explained. I showed it to an accountant and several other people and they could not figure it. Bottom line is you pay what they say you are owed. If questioned they tell you to go online and that makes it as clear as mud. Other people in the association has the same issue but the best we get is to go online and that just doesn't make it.
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