This place is not customer friendly. But we would be patient with that if we received good treatment. We went to the orthodontist? to get braces for my son and it always seemed we were an inconvenience. Further, we had nothing to show for the money we gave them. We paid $800.00 for the upper braces to be put in, and they started off with a tongue training device that broke twice. Since the broken wire was still in our son's mouth, we thought that it would help if we could be seen sooner rather than later since it was a discomfort. But they had no intention of treating us or anyone like we had an emergency. It felt more like a D.M.V. office, or if we were applying for unemployment. When we decided to switch othordontists they pocketed 300.00 0f the 800.00 without an explanation of what we were actually being billed for, so we have nothing to show after paying 350.00 for films, and 300.00 for I don't know what. I don't recommend either of the two offices, Baldwin or Division. In fact I found that it is interesting that a lot of their orthodontist patients in up transferring to the office next door. So will we.
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