We had some glass replaced at our home and the receptionist Christine was extremely rude and difficult to work with from the start. She was so condescending to me over the phone, I was planning on never using this company again based on her bad attitude alone. Then, I got my credit card bill and I had been charged an extra $100 that I did not authorize. Of course, when I called to resolve this, they had no record of this unauthorized charge and would not refund my money. Oh, and she was extremely rude once again. I think it goes without saying, but I will NEVER use Prime Glass again!!
more