The reception staff is very rude, they looked me up and down when I walked in the door and were very short and snippy with me, when checking out they again were very unfriendly and were actually talking badly about other clients while I was still paying. I feel more welcome at 5 star spas in NYC then I would here. The pedicure was the worst, it took her longer to paint my nails then it did for the rest of the pedicure (25min) it was just regular red nail polish, I was so frustrated I almost grabbed the brush from her to paint them myself, the chair is very uncomfortable my back actually hurt afterward. I also heard one other client screaming at the manager while getting my service done (I think the reception staff forgot about her). Haircuts are ok, but everyone seems very frazzled in the salon. Overall not a good place to spend money for a relaxing or good experience.
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