I stopped in for a "Free Estimate" yesterday and was met with friendly staff at the new Express Fountain Valley Body Works. I'd had work done at the original location when our vehicle was rear-ended and had had a great experience way back then.
This time Michael, one of the owners, walked me out and gave me a options and a free estimate on a hit-n-run bump to the front of my car & bumper. Then to my amazement and joy, he offered to clean it up and put some touch up on it to save it from rust until I decide to make the minor repair. I was so happy. It was done in less than 10 minutes and he did it for free.
I won't plan to go anywhere else. Customer care was second to none and I felt like they really wanted to help.
Definitely recommended!!!
Susan
P.S. I asked and Michael told me the whole story about the happy faces too.
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